Terms & Conditions of Sale and Website Use

Last updated: October 2025

These Terms & Conditions (hereinafter “T&Cs”) govern the use of the Pilates Fit Club Website and e-commerce and the booking of services provided by Pilates Fit Club (hereinafter “the Studio”), registered in the Principality of Monaco.

By accessing the website or booking a service, the Client acknowledges having read, understood, and accepted these T&Cs in full.

Article 1 – Purpose

These Terms & Conditions define the rights and obligations of Pilates Fit Club and its Clients in connection with the reservation, payment, and delivery of classes, treatments, or other wellness services, as well as the use of the Studio’s website.

Article 2 – Services Provided

Pilates Fit Club offers services including Pilates classes, personal coaching, and sports-related events, as described on the Studio’s website. The nature, description, and pricing of available services are detailed and regularly updated online. All services are bookable and payable via the website or directly at the studio.

Article 3 – Website Access & User Account

Access to the website is open to all users. Certain functions (reservations, history, class management, etc.) may require the creation of a personal account. The user agrees to provide accurate information during registration, maintain the confidentiality of login details, and not impersonate any third party. Pilates Fit Club reserves the right to suspend or delete any account in the event of fraudulent or abusive use contrary to these T&Cs.

Article 4 – Booking Conditions

The Client selects the desired service, chooses a date and time, and enters personal information for booking confirmation. Once payment is validated, the booking is confirmed by email. All bookings are final and binding. The Studio reserves the right to cancel or reschedule a session in the event of force majeure or unavailability. In such cases, the Client will be offered an alternative session or a refund.

Article 5 – Prices and Payment Methods

Prices for all services are listed in euros (€) including taxes. Payment is made online at the time of booking, via a secure payment platform, or in person at the studio by credit or debit card only. No cash payments are accepted unless otherwise expressly stated.

Article 6 – Cancellation Policy

By the Client:

Cancellations or rescheduling are permitted up to 12 hours before the scheduled session time.
After this period, the session is considered due and non-refundable.
In the event of a no-show or unreported absence, no refund or credit will be issued.
Clients are encouraged to cancel or reschedule at least 12 hours in advance to avoid charges.
Promotional codes or discounts cannot be applied retroactively to confirmed bookings.

By the Studio:

The Studio reserves the right to cancel or postpone a session due to force majeure or instructor unavailability. In such cases, the Client will be informed as soon as possible and may choose between rescheduling the session, receiving a credit valid for six (6) months, or obtaining a full refund.

Article 7 – Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, applicable under Monegasque law to wellness and leisure activities provided on a specific date or period, confirmed bookings are final and not subject to withdrawal, except in cases covered under Article 6 above.

Article 8 – Website Conduct

The user agrees not to disrupt or interfere with the proper functioning of the website, extract data or content in bulk, or publish illegal, offensive, or inappropriate material (if any interaction features are available). In the event of misuse or abuse, Pilates FIT reserves the right to restrict or terminate access to the website or user account.

Article 9 – Client Responsibility

Prior to participating in any training or session conducted at or by Pilates Fit Club, the Client must complete and accept the Client Consent Form, confirming awareness of the physical nature of the activities and acceptance of associated risks. The Client is responsible for ensuring that they are in adequate physical condition to safely participate in the sessions. It is the Client’s duty to inform the instructor or coach of any medical condition, injury, or limitation that may affect participation. Pilates Fit Club declines all responsibility in the event of accidents resulting from failure to follow instructions, omission or misrepresentation of health-related information, or injuries or damages caused by a third party or external circumstances.

Article 10 – Intellectual Property

All content on the website (including texts, images, videos, and the brand “Pilates Fit Club”) is protected under intellectual property law. Any reproduction, distribution, or modification, in whole or in part, is strictly prohibited without the prior written authorization of Pilates Fit Club.

Article 11 – Personal Data

Personal data collected is necessary for managing reservations and communications. All data is handled confidentially and in compliance with the General Data Protection Regulation (GDPR). Clients may access, rectify, or update their personal information at any time by logging into their profile on the website. No personal data is ever sold or shared with third parties.

Article 12 – Applicable Law and Dispute Resolution

These T&Cs are governed by Monegasque law. In case of disagreement, the Client is invited to contact the Studio through the “Contact Us” section of the website to seek an amicable resolution. Failing agreement, disputes will be brought before the competent courts of Monaco.