Terms & Conditions of Sale and Website Use

Last updated: December 2025

These Terms & Conditions (hereinafter “T&Cs”) govern the use of the Pilates Fit Club Website and e-commerce and the booking of services provided by Pilates Fit Club (hereinafter “the Studio”), registered in the Principality of Monaco.

By accessing the website or booking a service, the Client acknowledges having read, understood, and accepted these T&Cs in full.

Article 1 – Purpose

These Terms & Conditions define the rights and obligations of Pilates Fit Club and its Clients in connection with the reservation, payment, and delivery of classes, treatments, or other wellness services, as well as the use of the Studio’s website.

Article 2 – Services Provided

Pilates Fit Club offers services including Pilates classes, personal coaching, and sports-related events, as described on the Studio’s website. The nature, description, and pricing of available services are detailed and regularly updated online. All services are bookable and payable via the website or directly at the studio.

Article 3 – Website Access & User Account

Access to the website is open to all users. Certain functions (reservations, history, class management, etc.) may require the creation of a personal account. The user agrees to provide accurate information during registration, maintain the confidentiality of login details, and not impersonate any third party. Pilates Fit Club reserves the right to suspend or delete any account in the event of fraudulent or abusive use contrary to these T&Cs.

Article 4 – Booking Conditions

The Client selects the desired service, chooses a date and time, and enters personal information for booking confirmation. Once payment is validated, the booking is confirmed by email.

Article 5 – Prices and Payment Methods

Prices for all services are listed in euros (€) including taxes. Payment is made online at the time of booking, via a secure payment platform, or in person at the studio by credit or debit card only. No cash payments are accepted unless otherwise expressly stated.

Article 6 – Cancellation Policy

By the Client:

Cancellations or rescheduling are permitted up to 24 hours before the scheduled session time.
After this period, the session is considered due and non-refundable.
In the event of a no-show or unreported absence, no refund or credit will be issued.
Promotional codes or discounts cannot be applied retroactively to confirmed bookings.

By the Studio:

The Studio reserves the right to cancel or postpone a session due to force majeure or instructor unavailability. In such cases, the Client will be informed as soon as possible and may choose between rescheduling the session, receiving a credit, or obtaining a full refund.

Article 7 – Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, applicable under Monegasque law to wellness and leisure activities provided on a specific date or period, confirmed bookings are final and not subject to withdrawal, except in cases covered under Article 6 above.

Article 8 – Website Conduct

The user agrees not to disrupt or interfere with the proper functioning of the website, extract data or content in bulk, or publish illegal, offensive, or inappropriate material (if any interaction features are available). In the event of misuse or abuse, Pilates Fit Club reserves the right to restrict or terminate access to the website or user account.

Article 9 – Client Responsibility

By booking or participating in any class, session, event, or service offered by Pilates Fit Club (in-studio or online), the Client confirms that they have read, understood, and accepted the Liability and Assumption of Risk Waiver, confirming awareness of the physical nature of the activities and acceptance of associated risks.

The Client is responsible for ensuring they are in adequate physical condition to safely take part in any session. Pilates Fit Club is not responsible for any accidents, injuries, or damages that may result from the Client’s failure to follow instructions, accurately disclose health information, or exercise within their own capabilities.

For full details regarding risk acceptance, liability, release of claims, and indemnification, refer to the Client Consent Form, which takes precedence over this summary.

Article 10 – Intellectual Property

All content on the website (including texts, images, videos, and “Pilates Fit Club”) is protected under intellectual property law. Any reproduction, distribution, or modification, in whole or in part, is strictly prohibited without the prior written authorization of Pilates Fit Club.

Article 11 – Personal Data

Personal data collected is necessary for managing reservations and communications. All data is handled confidentially and in compliance with the General Data Protection Regulation (GDPR). Clients may access, rectify, or update their personal information at any time by logging into their profile on the website. No personal data is ever sold or shared with third parties.

Article 12 – Applicable Law and Dispute Resolution

These T&Cs are governed by Monegasque law. In case of disagreement, the Client is invited to contact the Studio through the “Contact Us” section of the website to seek an amicable resolution. Failing agreement, disputes will be brought before the competent courts of Monaco.